To help plan your day on our Santa Special, we’ve put
together some important information that you will need to read before you visit
us.
Important Information
Getting to us - we strongly advise you to use public transport, including the excellent
mainline train service to Kidderminster. For passengers making their way to us
by car, car parks are available nearby. You
must arrive at least 45 minutes before your train departure time. Remember that
car parks will be busy and that you may have a short walk to reach the station
platform. Car parking charges vary. Look
out for our Marshalls and yellow signage to assist with parking. Please allow
extra time for parking.
Parking
Postcodes:
- DY10 1QX, Station
- DY10 1QR, Comberton Place
- DY10 1XA, King Charles School
- DY10 1NB, Harriers Football Club (limited on some
dates)
- DY10 1JF, Green Street
Arrival - on
arrival at Kidderminster Station, your email confirmation will be scanned to
permit entry onto the concourse. Please have it ready on your mobile device, or
printed off. At
the station there is a comfortable Refreshment Room, the King & Castle
public house and a gift-shop stocked with seasonal items, as well as lots of
photo opportunities! #SVRSelfie! The Coalyard Miniature Railway will also be
operating on selected dates too for a small additional charge.
Please
listen out for announcements and join the queue when your train departure is
called. Our staff will then be on hand to direct you to your train.
Your seats on the train - you MUST travel on the date and train time booked.
Your group will be seated together by our staff providing you are all together
on the platform at the time of boarding. You will NOT be permitted to select
the part of the train you sit in. Seating on the train is available on tables
of 4, and compartments of 6 or 8. Groups with more than 8 members may not be
seated together.
Access for the Less Able - we are pleased to welcome visitors with
accessibility issues. Most of our trains have specially adapted carriages which
can accommodate standard sized wheelchairs or mobility scooters. Ramps, which
permit access for wheelchairs to our trains, are available at all stations. If
you have a person in your group who has accessibility issues and requires the use
of a wheelchair or mobility scooter, please reserve your place on the train at
the point of booking. If a space is not reserved, it is unlikely we will be
able to accommodate the vehicle on the train.
If
you break your journey at Bewdley on the return, please note that there is no
step-free access from and to the platform.
Buggies & pushchairs – these are not permitted on the train, we'd suggest leaving them at home.
Toilets & nappy changing facilities – you are strongly advised to use toilets located at
our station. Whilst there are toilets on the trains, these facilities can be
affected by freezing weather conditions. Our on-train staff will do their best
to keep some toilets functioning at all times. Nappy changing facilities are
not available on the train.
On-train catering – we endeavour to provide a trolley service on most trains. Hot and cold drinks
and light snacks may be purchased at your seats from one of our volunteer
stewards.
Dogs – dogs (assistance dogs excepted) are NOT permitted on any of our Christmas
services.
Smoking – smoking or the use of e-cigarettes is NOT permitted on our trains or anywhere
on the Railway. Please look out for advisory signs.
Event Information
Our Santa Special will take you from Kidderminster to Highley,
and return, aboard a heritage steam train. It is not possible to leave the train at Highley.
You'll have time with Santa as he meets every family on the train,
handing out presents to each child and posing for photographs (if your
child’s gift is not suitable, please enquire with a member of staff for a
replacement). Make sure you have your camera ready!
You may break your journey at
Bewdley on the way back if you wish. Seats for the return journey are available on a
first come, first served basis, with departures from Bewdley to Kidderminster at 11.50am, 1.45pm, 3pm and 4.15pm. The town of Bewdley is a short walk from the Station, and has a
number of independent shops and restaurants that are well worth a visit. Please note that a break of journey at
Bewdley is only available on the 9.45am and 12.45pm departures from Kidderminster.
Once back at Kidderminster, hot drinks and meals can be purchased from our Refreshment Room.
If you have any queries, please give us a ring: 01562 757900.